Question 1

How does your services work?

Accepted Answer

It’s simple! Just contact via email or phone. We will collect some initial information regarding your travel requests and provide you with a quote. At that time, we will let you know all your options to reserve.

Question 2

Why should you choose us?

Accepted Answer

Think of us as your travel concierge. We take the hassle and time commitment out of planning an amazing trip and offer industry knowledge and resources to help match you to your ideal destination. When you work with us, you benefit from our preferred partnerships with top hotels and travel suppliers and our insider intel. You’ll gain access to VIP perks at no extra cost so you get upgrades, complimentary breakfasts, spa credits and resort credits.
 
We know the market and are able to match you with a better deal than you can find off the internet. We can help change travel dates due to weather, or change the destination completely. You can consider us as added insurance. We have access to a variety of tools that the average consumer is not able to use and can sometimes get you a better seat on an airplane, added amenities at hotels, room upgrades, event tickets, and plan activities for you. Most importantly, we can save you time, effort and money based on our supplier relationships and pre negotiated rates.

Question 3

What are the fess of your services?

Accepted Answer

We don't charge fees for our booking services. We receive commission payment directly from our hospitality partners, airlines and hotels, so you'll just pay for the cost of your trip. For more complex itineraries, large group trips, and tailored exclusive services a planning or service fee will often apply to cover the time spent researching and building a customized, detailed itinerary.

Question 4

Do I have to pay upfront for my vacation?

Accepted Answer

No! We offer many payment plans and options. In addition, all deposit requirements are set by the resorts and the tour operators we book through. Deposit rates vary based on the resort or package you select, and the time you are traveling. Most vacation packages require that you pay the balance 45 days prior to your arrival.

Question 5

Do I need a passport?

Accepted Answer

Government-issued identification is required for all air travel.
A valid passport is required for all trips outside the USA.

Question 6

Should I purchase travel insurance?

Accepted Answer

Travel Protection plans are available and recommended to help protect you and your trip investment.  Travel Protection includes benefits such as Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more

Question 7

Do you offer car rentals?

Accepted Answer

Yes. We make renting a car a seamless and convenient experience. Our global car partners offer a wide selection of vehicles, from premium to economy and limos to event buses.

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FAQ's

Frequently Asked Questions