Frequently Asked Questions
How does your services work?
Why should you choose us?
Think of us as your travel concierge. We take the hassle and time commitment out of planning an amazing trip and offer industry knowledge and resources to help match you to your ideal destination. When you work with us, you benefit from our preferred partnerships with top hotels and travel suppliers and our insider intel. You’ll gain access to VIP perks at no extra cost so you get upgrades, complimentary breakfasts, spa credits and resort credits.
What are the fess of your services?
We don't charge fees for our booking services. We receive commission payment directly from our hospitality partners, airlines and hotels, so you'll just pay for the cost of your trip. For more complex itineraries, large group trips, and tailored exclusive services a planning or service fee will often apply to cover the time spent researching and building a customized, detailed itinerary.
Do I have to pay upfront for my vacation?
No! We offer many payment plans and options. In addition, all deposit requirements are set by the resorts and the tour operators we book through. Deposit rates vary based on the resort or package you select, and the time you are traveling. Most vacation packages require that you pay the balance 45 days prior to your arrival.
Do I need a passport?
Should I purchase travel insurance?
Travel Protection plans are available and recommended to help protect you and your trip investment. Travel Protection includes benefits such as Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more
Do you offer car rentals?
Yes. We make renting a car a seamless and convenient experience. Our global car partners offer a wide selection of vehicles, from premium to economy and limos to event buses.